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Wipro Offcampus Drive For 2021, 2022, 2023 Batches

Wipro Offcampus Drive For 2021, 2022, 2023 Batches

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JOB DESCRIPTION:
Hiring Processor (Back end process) at WIPRO - Coimbatore

NOTE: Candidates with 2+ years Experience can ignore this; We will not be able to Process the application. 

Role: Processor (Back office - Operations)
Offer Location: Coimbatore
Experience :  0 - 2 years for Processor with back office/BPO/Customer Service or similar transaction processing
Shift Timing - 05.30 PM to 03.00 AM (From login time 09.50 Hours of shift / Mon-Fri)
Work from Office on Day 2 Onwards
NO BE/BTECH will be eligible for this hiring
CTC : Maximum 3 LPA only for 1 to 2 years experienced candidates

Interview rounds:
1. Online Assessment 
2. Managerial connect will be planned
3. HR Discussion

Education- Only arts and Science - B.com / B B A / B. Sc (Excluding computer science / Technical course)

(2020,2021,2022 - should have Provisional Degree/ Last Semester Marksheet/Degree certificate)

 Job Role & Responsibilities: 

·         The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
·         Consulting Skills, Client Knowledge And Client Service:
·         Prioritizes work as required in order to effectively respond to client needs
·         Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
·         Ensures knowledge of client plan provisions and supporting documentation is current and updated
·         Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
·         Participates & contributes in daily huddles and status meetings
·         Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
·         Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence 
·         Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
·         Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
·         Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.




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