Wipro Offcampus Drive For 2021, 2022, 2023 Batches
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JOB DESCRIPTION:
Hiring Processor (Back end process) at WIPRO - Coimbatore NOTE: Candidates with 2+ years Experience can ignore this; We will not be able to Process the application. Role: Processor (Back office - Operations) Offer Location: Coimbatore Experience : 0 - 2 years for Processor with back office/BPO/Customer Service or similar transaction processing Shift Timing - 05.30 PM to 03.00 AM (From login time 09.50 Hours of shift / Mon-Fri) Work from Office on Day 2 Onwards NO BE/BTECH will be eligible for this hiring CTC : Maximum 3 LPA only for 1 to 2 years experienced candidates Interview rounds: 1. Online Assessment 2. Managerial connect will be planned 3. HR Discussion Education- Only arts and Science - B.com / B B A / B. Sc (Excluding computer science / Technical course) (2020,2021,2022 - should have Provisional Degree/ Last Semester Marksheet/Degree certificate) Job Role & Responsibilities: · The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. · Consulting Skills, Client Knowledge And Client Service: · Prioritizes work as required in order to effectively respond to client needs · Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion · Ensures knowledge of client plan provisions and supporting documentation is current and updated · Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets · Participates & contributes in daily huddles and status meetings · Ensures on-time and accurate delivery of all tasks as per Service Level Agreements · Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence · Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly · Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities · Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.