Zoho hiring for Technical Support Engineer | Zoho hiring 2022, 2021, 2020, 2019, 2018, 2017 Batches

Expected CTC: 4 LPA - 8 LPA

Batches: 2022, 2021, 2020, 2019, 2018, 2017

Experience: 0-5 years

Job Description:

* Provide support via calls, emails and chat

* Operate as the customer's initial point of contact

* Communicate with the development teams to provide quick and effective solutions

* Understand and follow through with the steps of the CX journey

* Provide product demos by crafting relatable real-life use-cases

 

We're looking for someone with:

* Excellent communication skills

* Strong logical reasoning with an eye for detail

* A focus on providing excellent customer experiences

* The ability to stay on top of the products we support

* The potential to be self-driven and passionate about learning