ICICI Bank Hiring For Phone Banking Officer | ICICI Bank Hiring freshers for Phone Banking Officer

Companies Hiring Now:

1. HCLTech Offcampus hiring 2021,2022 and 2023 batches for Orcale role| HCLTech Offcampus Drive 2024 - Apply Now

2. HCLTech Offcampus hiring 2021,2022,2023 and 2024 batches for Graduate Trainee role| HCLTech Offcampus Drive 2024 - Apply Now

3. Karya Offcampus hiring 2022,2023 and 2024 batches for Support Engineer role| Karya Offcampus Drive 2024 - Apply Now

4. Brakes India Offcampus hiring 2021,2022,2023 and 2024 batches for Trainee role| Brakes India Offcampus Drive 2024 - Apply Now

5. PWC Offcampus hiring 2022,2023 and 2024 batches for Trainee role| PWC Offcampus Drive 2024 - Apply Now

6. iSign Tech Offcampus hiring 2021,2022,2023 and 2024 batches for Associate Software Engineer role| iSign Tech Offcampus Drive 2024 - Apply Now

7. Rupeek hiring 2025, 2024, 2023, 2022 Batches For Internship - Apply Now

8. HCL Mega Recruitment Drive for 2021/2022/2023/2024 Batches for Graduate Trainee Role - Apply Now

9. Geeks for Geeks hiring 2025 Batch for Internship - Apply Now

10. Redhat hiring for Associate Software Engineer 2025 | Redhat hiring 2025, 2024, 2023, 2022 Batches - Apply Now

JOB DESCRIPTION:

Position Title:  Phone Banking Officer


Business Group: Phone Banking, Retail Banking Group (RBG)

Grade : Officer/ Senior Officer 

Background: ICICI Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. 

Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.

Roles & Responsibilities: 

Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
 
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts

Competencies:

 Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
 Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)

Qualification & Experience:

Graduate with 0 to 4 years of experience.


Location:
Guwahati,Chennai,Indore,Hyderabad,Thane

APPLY NOW(link)