Accenture Hiring 2024, 2023, 2022, 2021 Batches For Trust & Safety New Associate
| JOB | DETAILS |
|---|---|
| Company | Accenture |
| Role | Trust & Safety New Associate |
| Batch | 2024, 2023, 2022, 2021 |
| Education | Any Graduation |
| Salary | 3.5 LPA |
| Last Date | Apply Asap |
| Location | India |
| More 2022 Batch Job Updates | CLICK HERE |
| More 2023 Batch Job Updates | CLICK HERE |
| More 2024 Batch Job Updates | CLICK HERE |
| For Daily Job Updates | CLICK HERE |
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JOB DESCRIPTION:
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years Language - Ability:English - Proficient What would you do? As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc. Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.What are we looking for? Ability to perform under pressure Written and verbal communication Agility for quick learning Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Excellent comprehension, communication (verbal, written), and English skills, required to interpret content.Additional skills- Be a team player and value cohesiveness Be flexible to cater to changing business needs in a fast-paced environment Be aware of social trends, political situations, current affairs etc.Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guideline Stay up to date with any changes on policies/process Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Engage in the well-being activities Meet desired efficiency established by businessQualificationAny Graduation Role: Safety Consulting Industry Type: IT Services & Consulting Department: Environment Health & Safety Employment Type: Full Time, Permanent Role Category: Occupational Health & Safety Education UG: Any Graduate PG: Any Postgraduate
