Accolite hiring 2022, 2023 Batches for IT Support Intern | Accolite Internship Drive 2023
| JOB | DETAILS |
|---|---|
| Company | Accolite |
| Role | IT Support Intern |
| Batch | 2022, 2023 |
| Education | B.Tech/BCA/B.Sc./M.Tech/MCA/M.Sc degree |
| Salary | ₹ 15,000 - 20,000 per month |
| Last Date | Apply Asap |
| Location | Hyderabad, Telangana, India |
| More 2022 Batch Job Updates | CLICK HERE |
| More 2023 Batch Job Updates | CLICK HERE |
| More 2024 Batch Job Updates | CLICK HERE |
| For Daily Job Updates | CLICK HERE |
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JOB DESCRIPTION:
IT Support Intern Selected intern's day-to-day responsibilities include: 1. Diagnose and resolve basic technical issues 2. Be the first point of contact for customers seeking technical assistance over the phone, email, or chat 3. Perform remote troubleshooting through diagnostic techniques and pertinent questions 4. Determine the best solution based on the issue and details provided by customers 5. Walk the customer through the problem-solving process Requirements: 1. Excellent communication skills (reading, writing, speaking) 2. Open to 24/7 work environment and rotational shifts 3. B.Tech/BCA/B.Sc./M.Tech/MCA/M.Sc degree 4. Year of passing- 2022/2023 5. Good understanding of ITIL (Incident Management) 6. Good understanding of active directory (for ex:- password resets), software troubleshooting, etc.
